Frequently asked questions F.A.Q.

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WHO WE ARE?

HELMED BULGARIA

 

THE RELIABLE HEALTHCARE DISTRIBUTOR

 

Helmed Bulgaria Ltd. is a distributor of medical devices and consumables.

We supply private and public hospitals, medical centres, veterinary and dental clinics, and others.

We exclusively represent manufacturers located in the EU (European Union), Asia and the Middle East.

Find leading price-performance ratio on:

  • Medical Devices
  • Medical Equipment
  • Medical Consumables
  • Medical Gloves and Clothing
  • Wound Dressings and Wound Care
  • Professional Disinfectants and Biocides
  • Orthopaedic and Neurosurgery Products
  • Continuous glucose monitoring systems (CGM)
  • and more.
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DO YOU SHIP TO MY COUNTRY?

The products listed on www.helmed.bg are offered with EU shipping.

Your order can be shipped to the following countries:

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Czechia
  6. Denmark
  7. Estonia
  8. France
  9. Germany
  10. Greece
  11. Hungary
  12. Italy
  13. Latvia
  14. Lithuania
  15. Netherlands
  16. Poland
  17. Portugal
  18. Romania
  19. Slovakia
  20. Slovenia
  21. Spain

If your country is not listed above, contact us for additional shipping options.

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Каква е минималната стойност за поръчка?

Минималната стойност за онлайн поръчка чрез www.helmed.bg e 25.00 лева с вкл. ДДС.

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IS THE SHIPPING FREE?

For orders in the EU shipping is not free and is calculated automatically.

 

For orders in Bulgaria above 100 BGN or 50 EUR you receive free shipping options.

For orders below 100 BGN or 50 EUR your shipping costs will be calculated automatically.

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HOW IS SHIPPING CALCULATED?

Shipping costs will be calculated automatically by providing accurate shipping information:

  1. Name
  2. Telephone number
  3. Country
  4. City
  5. ZIP code
  6. Address

For orders in Bulgaria, we use third-party services provided by Ekont Express OOD and Speedy AD.

For orders in the EU, we use a third-party service to calculate shipping costs provided by EUShipments.

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DO YOU ISSUE INVOICES?

Yes, we issue invoices for your orders.

To request an invoice, click on the option I need a company invoice while checking out.

Fill the fields with the correct information and you will receive the invoice after your order is completed.

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Как мога да върна поръчка?

Можете да върнете поръчка до 14 дни от получаването й. За повече информация, запознайте се с Условията за ползване.

In case you find the answers listed above not helpful, please do not hesitate to contact us.