Frequently asked questions F.A.Q.

Helmed Bulgaria EOOD is an importer and wholesaler of medical devices and consumables.

With over 20 years of experience in healthcare industry, we offer medical products with an excellent price-performance ratio, competitive prices and fast deliveries on the territory of Bulgaria and the European Union. Our main product categories are:

• Medical Devices
• Medical Equipment
• Medical Consumables
• Medical Gloves and Clothing
• Wound Dressings and Wound Care
• Professional Disinfectants and Biocides
• Orthopaedic and Neurosurgery Products
• Continuous glucose monitoring systems (CGM)
• and more.

We deliver orders to 21 countries: Bulgaria, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain. 

If your country is not listed above, contact us for additional shipping options.

Shipping costs are calculated automatically after providing accurate shipping information:

1. Name
2. Telephone number
3. Country
4. City
5. ZIP code
6. Address

For orders in Bulgaria, we use third-party services provided by Econt Express OOD and Speedy AD.

For orders in the EU, we use a third-party service to calculate shipping costs provided by EUShipments.

We issue invoices for all orders. 

To request an invoice, simply select the option "I need a company invoice" through the ordering process. Fill out all the required fields and you will receive the invoice after your order is completed.

If your company is located within the European Economic Community (EEC), we suggest that you wait for the Proforma Invoice with 0% VAT to arrive via email before making the payment.